Privacy Policy

At Love Anandi, your privacy is treated with the same care and intention as every piece we create. This Privacy Policy outlines how we collect, use, store, and protect your personal information, in alignment with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal Information We Collect
We may collect the following information when you interact with us online or in person:

• Full name.
• Email address.
• Mailing address.
• Phone number.
• Payment information (processed securely through Square).
• Order and purchase history.
• Website usage data (via cookies and analytics tools).

How We Collect Your Information
We collect personal data through:

• Our website.
• Payment processing (via Square).
• Contact forms or emails.
• In-person purchases or bookings.
• Cookies and analytics tools (improve your browsing experience).

Why We Collect It
Your information helps us:

• Process and deliver your orders.
• Respond to enquiries or requests.
• Provide customer service and support.
• Understand how our website is used and improve it.
• (In the future) send occasional updates or marketing. communications — only with your consent.

Data Sharing
We will never sell or rent your personal information. We may share it only with trusted third parties where necessary, such as:

• Square (for secure payment processing).
• Shipping or delivery providers (to fulfil your order).
• Web hosting provider (GoDaddy, for website functionality).

All third parties are bound by strict confidentiality and data protection standards.

International Data Transfer
Our website and payment processors may store data on servers located outside of Australia (eg, the USA). We ensure these providers maintain safeguards consistent with Australian privacy law.

Data Storage and Security
We store your data securely and take reasonable steps to protect it from misuse, loss, and unauthorised access. This includes encrypted payment gateways, secure servers, and limited access to sensitive data.
We retain purchase and customer records for up to seven (7) years, as required by Australian law.

Your Rights
You may request access to or correction of your personal information at any time. You also have the right to:

• Withdraw consent for future marketing.
• Request deletion of your personal data (subject to legal obligations).

To make a request, please email loveanandi@outlook.com
​

Complaints
If you have concerns about your privacy or believe we have breached your rights under the Privacy Act, please contact us first. If we cannot resolve your concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Updates to This Policy
This Privacy Policy may be updated from time to time. The most recent version will always be posted on our website, and your continued use of the site will signify your acceptance of any changes. 

Contact Us
​If you have any questions, concerns, or requests regarding this policy, please reach out to   

Love Anandi:  Email: loveanandi@outlook.com   Website: www.loveanandi.com